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Demand Side Sales 101, a new book on sales by Bob Moesta.

Bob Moesta is a dear friend, mentor, and all around original thinker. He’s helped me see around corners, shine lights on things I didn’t know were there, and approach product development from unusual...

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Don’t take their word for it

A few weeks ago, we needed some hardware fast. After some back and forth with the vendor, they promised “expedited delivery”. That sounded like a good thing, but it meant nothing. To us, expedited...

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Introducing the Basecamp security bug bounty

We’ve run a private security bug bounty program since 2014. Invited testers reported numerous security vulnerabilities to us, many of them critical. We investigated and fixed the vulnerabilities they...

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Basecamp has offset our cumulative emissions through 2019

Earlier this year, we announced that Basecamp was committing to getting to carbon negative for our cumulative history and moving forward. Today, I want to share an update on that commitment. Note: I...

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How to waste half a day by not reading RFC 1034

HEY uses a branch deploy system that I’ve written about here on SvN and talked about frequently on Twitter. Plenty of other companies have implemented their own version of branch deploys (typically...

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The Making of a Dumpster Fire

A few weeks ago we launched a new marketing project for HEY.com at dumpsterfire.email. If you haven’t seen it yet, it’s a flaming dumpster with a printer and conveyor. You email dumpsterfire@hey.com,...

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Validation is a mirage

Spend enough time talking with entrepreneurs, product people, designers, and anyone charged with proving something, and you’ll bump into questions about validation. “How do you validate if it’s going...

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HTML over the wire

You can write fast, modern, responsive web applications by generating your HTML on the server, and delivering that (with a little help) directly to the browser. You don’t need JSON as an in-between...

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Reiterating our Use Restrictions Policy

The attack on the US Capitol, and subsequent threats of violence surrounding the inauguration of the new US administration, has moved us to reflect and reacquaint ourselves with the reality that...

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Testimony before the North Dakota Senate Industry, Business and Labor Committee

Chairman Klein and members of the Senate Industry, Business and Labor Committee- My name is David Heinemeier Hansson, and I’m the CTO and co-founder of Basecamp, a small internet company from Chicago...

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